My name is John Francis and I am the proud owner of Computer Medics. I thank you for visiting the site and would be very pleased if you chose my business to help you or your business.

Computer Systems have become more complex and important to us over the years. I created Computer Medics back in 1999 to meet the needs of Home Users & Small Businesses Owners who prefer to have their Computers & Networks fixed On-Site quickly rather than having to disconnect and haul their Computers to a shop where it may take weeks for it to be fixed.

John Francis


After close to 15 years of performing On-Site Services we have opened the Computer Medics Shop.
95% of all repairs are completed within 24 hours!

1265 Seward Meridian Parkway, Suite F

Stop on by and say Hi!

Shop Hours
Mon – Fri 8:00am – 6:00pm
Sat 10:00am – 6:00pm
Sun Closed

Mat-Su Computer Medics offers the following Services to Mat-Su Valley & Eagle River Residents & Businesses:

Computer Repair Bug Removal (viruses, trojans, rootkits, adware, & spyware)
Tune-up Data Transfer (From one device to another)
Computer Upgrades Data Recovery (if it held data we can usually recover it, if not no charge!)
Virus Removal Network Design, Installation & Service (wired & wireless)
Network Design and Network Repair Network Security Camera & DVR/NVR Installation
Disposal Web Hosting & Design
Data Recovery Remote Control, VPN, & VOIP
Data Transfer Computer Equipment Disposal (computers, printers, monitors, etc)


Herb Shaindlin (1930-2008) on KFQD Radio


My commitment is to do more than simply service your computer – I want to be certain that you are completely satisfied and comfortable with your computer service experience. I do this by coming to your home or business and repairing your PC or Network for you! After providing an initial diagnosis and estimate, I can complete most needed upgrades or repairs on-site, ensuring that your computer system(s) work properly before I leave. In almost all cases, all work can be done in a single visit. All of this for a price that is competitive with what many shops charge for carry-in service. I do not charge for travel to and from your home or office.

I concentrate my efforts exclusively on home and small office computer users such as yourself that require greater attention to detail and personalized service. I do not maintain any retail stores, which allows me to keep costs low in order to provide you with competitive rates.

I will do everything in my power to make having your computer or network service a positive experience. This means speaking in non-technical, easy-to-understand terms and explaining to you exactly what’s wrong and what your options and estimated costs are. It also means taking whatever extra steps are necessary to make sure you are completely satisfied with our service.

We service the entire Mat-Su Valley from Trapper Creek all the way back through Willow, Houston, Wasilla, & Palmer to Sutton and Chickaloon.

Call us for all your Computer Repair Needs, We’re Here To Help!
Palmer 907-745-0321
Wasilla 907-892-0371